2 Replies Latest reply on Aug 18, 2017 8:59 AM by agriffis

    Is it possible to import tickets/database from another vendor ticketing system?


      We are considering Web Help Desk as a replacement for our current ticketing system, which is BMC Track-It.

      We have used Track-It for close to a decade now, and it has a lot of tickets and information in it.

      So with that, is it possible to import data from Track-It into Web Help Desk's database?