So - I got this case open and it appears that Support just likes to update the case once a day with an email. Don't know whats going on over there, maybe coffee may work.
Here's my dilemma -
I want to set up the Oracle Monitors in Solarwinds SAM 6.4, I ask for guidance from Support, they sent me a guide that supports 11g client download and install.
I log on to the oracle website its only displaying 12c. So ask support to send me an updated version, says he may get in contact with the developers.
I asked the support guy to escalate the case - his reply:
I'll advise them that our documentation is not current. Apologies for the gap. From looking at the guide again - the Oracle version references is see appear to be simple screen captures with the Oracle version that was current at the time it was written - it may not have changed much- are you getting specific errors when trying to apply a SAM monitor?
So I am trying to comprehend , I got an obsolete guide and and he thinks I am going to install it any ways..... Really!
Can anybody help me hear ?