12 Replies Latest reply on Sep 1, 2017 11:45 AM by tstark@logixhealth.com

    Connector Updates failing

    logs_united

      Just recently I have been receiving an error when attempting to update my connectors. The error reads:

       

      "Error while updating connectors for manager"

       

      When I click Show More, I get:

       

      "Synchronization with connectors repository has failed."

       

      When I do a search in nDepth, the ExtraneousInfo section shows:

       

      "Repository synchronization failed, probably offline"

       

       

      This has worked in the past. My Threat Intelligence updates still work. There have been no firewall changes in the recent past.

       

      Any thoughts or suggestions would be appreciated.

       

      Thanks!