0 Replies Latest reply on Jul 24, 2017 2:48 PM by vaylor

    WPM eval = SAM polling?

    vaylor

      I am in the process of evaluating WPM for our company. I created a total of 7 transaction, each one polls at 30 second intervals. Today I received a "Polling rate approaching limit" warning, so I figured that the new WPM eval was the culprit. However, polling settings shows that SAM is the one at 85%. On one hand, we have been using SAM for more than 4 years and have never had a polling issue, so it makes sense that the WPM eval would be the cause. On the other hand, how would evaluating WPM affect SAM polling?

       

      Any ideas?