7 Replies Latest reply on Nov 3, 2017 10:46 AM by bcbeynon24

    Linux Agent Volumes showing 0 bytes

    bcbeynon24

      We have noticed a handful of our production Linux systems that are showing 0B used for all Volumes.  This was working at one point but we believe since space was added or some other change occured they are now reporting as 100% available.  I though maybe just removing the volumes and re-adding them would fix this or maybe just un-managing the node and then re-managing the node would solve this type of issue but no luck.

       

      I was able to un-install the Linux Agent and go back to SNMP monitoring which did show the volume sizes but we want to be able to use the Linux Agent for more accurate data. 

      I then re-installed the Linux agent on the same machine and they are back to reporting 100% available.

       

      Below is a screenshot of a volume that is 94% full.

       

      Here is how its being shown in Solarwinds:

       

      Steps I have performed.

      1. Un-managed node and re-managed node – Volumes showing 0 bytes
      2. Removed volumes and re-added volumes – Volumes showing 0 bytes
      3. Removed volumes, Restarted Linux Agent, Re-Added volumes – Volumes showing 0 bytes
      4. Removed Linux Agent – Changed Polling method back to SNMP -  Volumes sizes were present using SNMP
      5. Re-Installed Linux Agent – Volumes showing 0 bytes

       

      Very strange behavior.

       

      I’m going to give it some time to see if the volume sizes magically appear.

      If nothing after that I’m going to try completely removing node and re-adding it to Solarwinds.

      If that doesn’t do it I’m out of ideas and may have to revert back to using SNMP which sucks because the SNMP sizes aren’t  correct and is why we switched to the Linux agent in the first place.

       

      Here are my versions:

      Orion Platform 2016.2.100, NPM 12.0.1, SAM 6.3.0, DPA 10.2.0, VNQM 4.2.4, IVIM 2.1.2, NetPath 1.0.1, QoE 2.2.0, SRM 6.3.0, WPM 2.2.1, NTA 4.2.1 © 1999-2017 SolarWinds Worldwide, LLC. All Rights Reserved.