1 Reply Latest reply on Jul 12, 2017 12:16 PM by typhoon87

    Approver Roles


      I need to set up a simple approval process.


      I have 1200 clients in 70 departments managed by 123 managers.


      Some of the departments have multiple managerial approvers.


      All I am attempting to do is create a simple approval process and reading the notes I dont think I can do this, unless one you could guide me.


      Here is an example of what I want to do.


      Joe Admin - Requests - I need a new Iphone

      Joe raises the request - But this needs approval by his line manager.


      I just simply want the request to go to his line manager to approve then come back to the service desk to provision the request.


      is there a simple way of doing this.


      Thanks in advance