1 Reply Latest reply on Jul 12, 2017 12:16 PM by typhoon87

    Approver Roles

    todders1

      I need to set up a simple approval process.

       

      I have 1200 clients in 70 departments managed by 123 managers.

       

      Some of the departments have multiple managerial approvers.

       

      All I am attempting to do is create a simple approval process and reading the notes I dont think I can do this, unless one you could guide me.

       

      Here is an example of what I want to do.

       

      Joe Admin - Requests - I need a new Iphone

      Joe raises the request - But this needs approval by his line manager.

       

      I just simply want the request to go to his line manager to approve then come back to the service desk to provision the request.

       

      is there a simple way of doing this.

       

      Thanks in advance