2 Replies Latest reply on Jul 3, 2017 3:53 PM by wassana

    error code 515: -- msg: Cannot insert the value NULL into column 'ID', table 'whd.dbo.SURVEY_RESPONSE';

    wassana

      I've updated web help desk version 12.5.1 since 28 July 2017.

      I got an error from it.

      error code is below:-

      "There was a problem saving the ticket: EvaluateExpression failed: : Next exception:SQL State:23000 -- error code: 515 -- msg: Cannot insert the value NULL into column 'ID', table 'whd.dbo.SURVEY_RESPONSE'; column does not allow nulls. INSERT fails."

       

      I can't take a survey and close my ticket.

      Please help me about this.

      Thank you very much.