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Database Performance Analyzer (DPA)

Forum Warning: Your browser could not connect to the DPA Server(s)

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Warning: Your browser could not connect to the DPA Server(s)

bardeev over 6 years ago

Hi all !!!

Anybody know how fix this?

Warning: Your browser could not connect to the DPA Server(s):

Open DPA server(s) in a new window. When prompted, accept the DPA SSL certificate. Next, return to this screen and reload the page.

If you are still having problems, click here for help.

Top Replies

mandevil over 6 years ago in reply to bardeev +2

Looks like an integration issue then. Recommend opening a support case for this one. They'll need to do a screen share with you and walk through integration and logs likely...

0 mandevil over 6 years ago
Lots of questions, but I'll start out by stating I suspect something environmental on your end.
Is your DPA service or process actually running? Can you telnet to the servername/IP:port for DPA?
Is your DPA configured to only use HTTPS connections via the browser?
Can you hit the DPA UI from the server it's actually running on?
Are you trying to access DPA from outside the network where it's running without being on that network (not VPN'd in)?
Are there firewall rules preventing you from hitting a specific IP:port?
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0 bardeev over 6 years ago in reply to mandevil

DPA is running
DPA is integrated on SSL port 8124
I open DPA console directly from any PC without any issue
All servers in local net 10.0.0.0/8 without VPN
Port is open, I can open DPA console from my PC
This message was appeared when I try to open DPA from SAM components
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0 mandevil over 6 years ago in reply to bardeev

Looks like an integration issue then. Recommend opening a support case for this one. They'll need to do a screen share with you and walk through integration and logs likely...
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