2 Replies Latest reply on Jun 14, 2018 1:46 PM by jeffeasley

    ERROR in EVENT VIEWER IN MY ORION CORE SERVER

    anishmani1993@gmail.com

      I see below error in my event viewer of solarwinds orion main server. Please let me know does this effect my database or orion services. If so how can i fix this

       

       

      Log Name:      SolarWinds.Net

      Source:        SolarWinds.Orion.Licensing.BusinessLayer

      Event ID:      4001

      Task Category: None

      Level:         Error

       

      Service was unable to open new database connection when requested.

      SqlException: Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=0; handshake=20016;