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Noticed this feature as well. Only one of my tasks showed as complete.
I took a look at the tickets in a simple task, and found that the one with a "Complete" status I had set the ticket directly to "Closed"
So I took an old task ticket, set it back to Open, then to Closed. Now it also shows as closed
I'll try re-opening another one and set it to Resolved, and let it auto-close again. I'm thinking that when they auto-close it doesn't complete the task
Ok, my Resolved ticket finally just auto-closed and there is no change in the Task status. It looks exactly the same as the screenshot I posted previously.
So this does seem to be a bug related to auto-close
Yeah it is a bug in system.
Even we had this issue previously.
The development team have always treated tasks as low priority feature.
BDW tnethers about your 2nd question.... it will not slow down the system.
Please open additional tickets on this maybe they can add weight to get it fixed.
Solar Winds told us it was a bug too. Was disappointing not to see it resolved in 12.5.1. We also have a case with them about task / ticket generation. A new hire task generates 3 tickets (desk, telephone, PC). Twice last week, the task only created the first ticket.