0 Replies Latest reply on Jun 21, 2017 7:59 AM by hector.aleman@careersourcesfl.com

    Installed Software tab in DW NT


      Hi:  until a few days ago I was able to see two (2) entries one for the DW Remote Support 2.6 and one for the Mini Remote under the INSTALLED SOFTWARE tab.  Suddenly none of the workstations (over 1000) show them.  Where did they go???


      I found it very useful since we allow some workstations to show the taskbar icon so some specific users can see when we connect.  However, sometimes we need to uninstall it and reinstall it hiding the taskbar icon.


      Does anyone know where Installed Software entry for those two entries went?  I can still get to them by going  through TOOLS\REMOVE SERVICE.


      We're running mostly Win7.