5 Replies Latest reply on Oct 12, 2017 12:59 PM by hoppingubu

    Attempts to SETUP SMART CARD (CAC/PKI) USER AUTHENTICATION

    hoppingubu

      I have been attempting to setup my SolarWinds server to do CAC/PKI log in. I have followed the instructions in the document SETUP SMART CARD (CAC/PKI) USER AUTHENTICATION FOR ORION WEB CONSOLE. I was able to do everything and then when I reach the point where I do the SSL settings, I require SSL and require client certificates I start having problems. When I log in using the FQDN, I get the pop up verifying my CAC info and to put in my PIN. As soon as I go through that, it fails and I get an HTTP 403 error. If I use Accept client certificates, it goes through the authentication multiple times and when I ignore, it will verify against my CAC, then I will still have to log in. Once I am in, after about 5 minutes of inactivity, the page drops and I have to log in again. At this point, I have to close the browser to clear the cache and then try to re-access the site. Does anyone have any ideas? The only roll back is that I to not require SSL and then I can log in normally again.

       

      Windows Server 2012 R2

      16 GB memory

      8 CPU cores

      60 GB disk drive (OS)

      100 GB data drive (SolarWinds)

       

      Browser being used is Windows Edge