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Forum LEM: Remove SSO via the appliance (CMC)?

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LEM: Remove SSO via the appliance (CMC)?

cnicholas over 6 years ago

Is there a way to remove single sign on (SSO) thru the LEM appliance and not the web interface? I can't seem to find it in any previous discussions or in the user manual. Something is wrong with my LEM appliance where it is not talking to my AD, and since SSO only is enabled, I cannot log into the appliance via the web management interface ( http://mylem/mvc/login ) so doing it that way is out. Is there a serial of commands I can do from the CMC prompt to disable SSO. I still know the local username and password, but of course, it is disabled because of SSO.

I am running the latest version (v6.3.1 hotfix 4) on 2012 R2 Hyper-V

Thanks,

Cole Nicholas

0 jrouviere over 6 years ago

The short answer is yes.
The longer answer is that it will also require Support intervention as 6.3 changed how admin credentials work requiring Support intervention. Feel free to raise a ticket or give them a call and they can assist you with this.
https://customerportal.solarwinds.com/support/
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