2 Replies Latest reply on Jun 13, 2017 11:14 AM by byates

    Attachments Bigger then 1MB?


      So I am in the testing phase of deploying WHD. One of my test bunnies was trying to submit a ticket through the web interface and said she coudnt copy and past a screen shot into the "Request Detail" dialogue box. And i noticed that Attachments are only 1MB. To me that's pretty small for photos these days and a bit of a pain if you take a screen shot and have to save it and then upload it.


      So I have 2 questions:


      1. Is there a way to be able to copy/paste a screenshot into the dialogue box?


      2. Is there a way to accept bigger attachments then 1mb?


      I looked around in the settings and didn't find anything so i am hoping i just may have missed something.


      Thanks in advance!