0 Replies Latest reply on Jun 8, 2017 10:27 AM by bryanrob

    Approved Agents - Disconnected from PM Server

    bryanrob

      Hello,

       

      I'm trying to have all my workstations/servers that are not on my domain to be seen in PM and reporting, these machines are in a Workgroup. I have deployed out an agent (manually and provisioned offline) to a few machines however they are being shown as "Disconnected" under the Connected Server. I have verified that the machines are pingable and active, no firewall or AV interference. Is there a better way on how to make all non-domain machine visibles in PM and being reported on or is there way to fix the machines being shown as "Disconnected"?

       

      Thank you in advance. Any help and guidance would be appreciated.