3 Replies Latest reply on May 18, 2017 3:27 PM by jvb

    Custom Properties Alerting setup

    tfro09

      Hello, I am having issues getting some of my custom property fields showing in my alerts that I am setting up for my nodes.

       

      I currently have the below setup to be sent out if one of my office's go down.

       

      Remote Office Details:

      ${N=SwisEntity;M=CustomProperties.Address}

      ${N=SwisEntity;M=CustomProperties.City}

      ${N=SwisEntity;M=CustomProperties.LCON}

      ${N=SwisEntity;M=CustomProperties.LCON_PhoneNumber}

      ${N=SwisEntity;M=CustomProperties.Carrier}

      ${N=SwisEntity;M=CustomProperties.Carrier_PhoneNumber}

       

      My test alert shows the below..filling out the Address-City-LCON-LCON phone number correctly but does not propagate the Carrier or Carrier Phone number field.  I have those fields filled in inside of the node.

       

      Remote Office Details:

      Building Address

      City

      John Smith

      555-.371.1091

      ${N=SwisEntity;M=CustomProperties.Carrier}

      ${N=SwisEntity;M=CustomProperties.Carrier_PhoneNumber}

       

       

      Any insight or help would be much appreciated.