Hi I was hoping the community can help.
I have two questions which are kinda related.
In my parent types I have removed the hidden the subject field as in my eyes it replicates what I want to catch from users in the child types.
However I also want to remove the subject from the initial request screen. Is this possible.
This leads on to my second question regarding the from screen. I want to change the location field to building name as this is what my employers and its employees are used to. I then want to use the term location for where the issue is. An example of how I would like to do this is below.
IE Building Name - The Big Building - I want this as the drop down.
Location Floor 1
Room 16
I may not use room , but thought Id include it as I may need to.
Hope you can help
Richard