2 Replies Latest reply on Apr 26, 2017 9:19 AM by jagvillanueva

    HELP! Unable to install Solarwinds IPAM free trial

    jagvillanueva

      Hi,

       

      I am interested to explore Solarwinds IP address manager. I downloaded the free trial software from Solarwinds page. I am trying to install it on our server but installation is always failing. Please see installation log file. Any help from this community will be very much appreciated.

       

      Thank you!

       

      =====================================

      [0E44:0840][2017-04-25T15:31:16]i325: Registering dependency: {69586886-9017-4872-94df-6573c6d0ce4a} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package: SSCERuntime_x64_ENU.msi

      [0E44:0840][2017-04-25T15:31:16]i301: Applying execute package: SQLEXPR_x86_ENU.exe, action: Install, path: C:\ProgramData\Package Cache\43045A8A5163BAB7F103411C4D7F9BEB70BED225\redist\SQLEXPR_x86_ENU.exe, arguments: '"C:\ProgramData\Package Cache\43045A8A5163BAB7F103411C4D7F9BEB70BED225\redist\SQLEXPR_x86_ENU.exe" /ACTION=install /Q /HIDECONSOLE /IACCEPTSQLSERVERLICENSETERMS /FEATURES=SQL,SQLEngine,Tools,Conn /INSTANCEDIR="C:\Program Files (x86)\SolarWinds\Orion\SQLExpress" /INSTALLSQLDATADIR="C:\Program Files (x86)\SolarWinds\Orion\SQLExpress" /INSTANCENAME=SOLARWINDS_ORION /SQLSVCACCOUNT="NT AUTHORITY\SYSTEM" /AGTSVCACCOUNT="NT AUTHORITY\SYSTEM" /BROWSERSVCSTARTUPTYPE=Automatic /SQLSVCSTARTUPTYPE=Automatic /ASSVCSTARTUPTYPE=Automatic /SECURITYMODE=SQL /SAPWD="7yD*2rE*b$E.'/ppU&60" /ADDCURRENTUSERASSQLADMIN=TRUE /SkipRules=VSShellInstalledRule RebootRequiredCheck PerfMonCounterNotCorruptedCheck /SQLCOLLATION=SQL_Latin1_General_CP1_CI_AS /UpdateEnabled=0 '

      [0E44:0840][2017-04-25T15:35:35]e000: Error 0x84bc0000: Process returned error: 0x84bc0000

      [0E44:0840][2017-04-25T15:35:35]e000: Error 0x84bc0000: Failed to execute EXE package.

      [1098:1294][2017-04-25T15:35:35]e000: Error 0x84bc0000: Failed to configure per-machine EXE package.

      [1098:1294][2017-04-25T15:35:35]i319: Applied execute package: SQLEXPR_x86_ENU.exe, result: 0x84bc0000, restart: None

      [1098:1294][2017-04-25T15:35:35]e000: Error 0x84bc0000: Failed to execute EXE package.

      [0E44:0840][2017-04-25T15:35:35]i351: Removing cached package: SQLEXPR_x86_ENU.exe, from path: C:\ProgramData\Package Cache\43045A8A5163BAB7F103411C4D7F9BEB70BED225\

      [0E44:0840][2017-04-25T15:35:37]i330: Removed bundle dependency provider: {69586886-9017-4872-94df-6573c6d0ce4a}

      [0E44:0840][2017-04-25T15:35:37]i352: Removing cached bundle: {69586886-9017-4872-94df-6573c6d0ce4a}, from path: C:\ProgramData\Package Cache\{69586886-9017-4872-94df-6573c6d0ce4a}\

      [1098:1294][2017-04-25T15:35:37]i000: ApplyComplete.  Result: None

      [1098:1294][2017-04-25T15:35:37]i000: State changed.  Status: -2068054016

      [1098:1294][2017-04-25T15:35:37]i000: Install failed.

      [1098:1294][2017-04-25T15:35:37]i000: Uplading failed MSI logs to OIP.

      [1098:1294][2017-04-25T15:35:37]i000: Copying logs to: C:\ProgramData\SolarWinds\Logs\Orion\Install\2017-04-25_033537