0 Replies Latest reply on Apr 19, 2017 11:51 AM by hooperman13

    Can't login to get started

    hooperman13

      I have installed the software, run the setup wizard, including testing the email services.

      Now I can't login. I've tried all combinations of email addresses and passwords that I can think of.

      I've tried the "Forgot Password" button. This only works for one of the three email addresses involved in the configuration so I guess this is the correct one. I then get the reassuring message "Account information is on its way to <my email address>" but nothing ever arrives.

       

      I'd be quite happy to reset and start again if that's what's needed, but I can't see how to do that.

       

      I'm using the trial with the intention to ultimately use the single user free version.

       

      HELP!