Can you change the graph to show only the 9:45 - 10 timeframe?
I am able to change the interval to 5 minutes which for some events being triggered has resolved my issue per the following:
For this one the event was triggered at 4/13/2017 11:01AM
at a 5 minute granularity, between 11:00AM - 11:05AM I was able to get it over 30% which is what our threshold is set to.
I thought I figured it out by changing the interval to 5 minutes yet, 1 out of 5 events showed a trigger of only 25% in correlation to the exact timing an event was triggered.
So I could not tell my peers I figured out why completely.
Event Time: 9:59AM
Packet Loss Time: 9:55AM - 10:00AM
Packet Loss: 25%