15 Replies Latest reply on May 9, 2017 11:25 AM by prawij

    PDF Reports displaying Orion logon screen after upgrade.


      I was wondering if anyone else has experienced an issue where legacy report writer reports that were emailed out as PDFs are no longer working after upgrading?  We recently upgraded to NPM 12.0.1 and SAM 6.3 and I am now finding that reports emailed in PDF format when opened only display the Orion Logon screen.  If I run the report manually, or click on the links within the scheduler everything works fine.


      I've tried re-specifying the account in the scheduler, I've tried using the DirectLink account, I've tried using different accounts/reports.  It doesn't seem to matter, if it's emailed out as a PDF its only grabbing the logon screen.  Has anyone else seen this issue since upgrading?