I'm with you - i don't see Location Custom Fields as being particularly useful. I can see how it might be useful if you think a Tech might go look at the Location list and need to know something unique about a particular Location, but it does seem like it would be much more helpful if you could (optionally) display it elsewhere.
I really don't understand the point of attachments for Locations, though.
I agree. I would be better if the custom field would work with a Room (instead of a Location). We would then use that to designate Rooms with Asbestos. That way our Operations Dept would use our Help Desk. IF the Custom field would be displayed on a Ticket, the Operations crew would know there was Asbestos in the Ceiling, or Wall, or Floor tile. We would use a Custom Field for more than that as well if the custom field would be displayed on the Ticket, and could be narrowed to a Room in a location.
Custom field for only the Location is not helpful. Custom Field for a Room within a Location would be very beneficial (too us).