5. In the label field you can name it Phone Number, select the type of field you want it to be, and the width of the field, you can leave it as editable so the clients can add the phone number.
6. Click on Save
7. After its saved, the request types will appear, if you click on Edit then a dialog box appears and select the types you want to associate it to or Select All. Click on Done.
8. Lastly, make sure it appears in the clients view of the ticket.
