1 Reply Latest reply on Apr 6, 2017 9:41 AM by bknight

    Action Rule Problem

    m_k

      Hi.

       

      I'm having an issue with an action rule. We have a request type that has a multiple choice custom field. The action rule criteria are configured as below. The action rule works fine if only one of the multiple choice boxes are checked. If more than one are checked, the action rule doesn't work. Why does this happen?

       

      whd01.jpg

       

      Thanks