7 Replies Latest reply on Mar 20, 2017 9:31 AM by kellytice

    Can Patchmanager send user defined Infomails?

    sz-a

      Hello,

       

      I'm wondering, if/how it is possible to let Patchmanager send user defined info mails if a special trigger is reached.

       

      I check monthly multiple times, if there are new versions adobe software and other is available. But most times if there is a new one and i download it patchmanager doesn't have the package already.

      Now there seem to be 2 possibilities for me:

      1.) Create new package on my own (with a high risk to generate errors to the package or breaking the update chain / superseding chain)

      2.) Wait until thew packages are available by solarwinds.

       

      How can I force patchmanager to generate an info mail if there are new packages are available after catalog synchronization which contains specific products or name?
      For example "Generate a mail, if update catalog synchronization contains at least 1 new package which has a title containing 'flash'."

       

      Thanks

        • Re: Can Patchmanager send user defined Infomails?
          dang

          Under the Synchronization Settings, there is an option for SolarWinds to send you an e-mail

           

          Administration and Reporting ---->Software Publishing then on the right hand side, there's the Synchronization Settings, it's in there.

            • Re: Can Patchmanager send user defined Infomails?
              sz-a

              Thank you. But sorry that is not what I want. I have already configured this. But the report only contains Counters so I have to login to patchmanager console and manually check which packages are new.

              I only need an infomail if specific packages are new.

                • Re: Can Patchmanager send user defined Infomails?
                  kellytice

                  That's not an option, though you can have it send you a mail when any new 3rd packages are pulled down as dang  noted.  

                   

                  The only solution i can propose would be to setup a rule on your email server/client to send those notification e-mails to a particular subfolder unless they contain "Flash" or whatever else you want to define.

                    • Re: Can Patchmanager send user defined Infomails?
                      sz-a

                      kellytice schrieb:

                       

                      ...

                       

                      The only solution i can propose would be to setup a rule on your email server/client to send those notification e-mails to a particular subfolder unless they contain "Flash" or whatever else you want to define.

                      And how I have to do this? The Report doesn't contain any package names (only if a package is classified as Security or Critical Package)

                       

                      ----------------

                       

                      For example the mail from 03.03.2017 contains:

                      Patch Manager Server (xxxx) has synchronized 5 catalogs from Patch Manager Update..

                      • 1 new packages
                      • 2 revised packages
                      • 0 expired packages

                       

                      New or Revised Security Packages included: 1 including Foxit Enterprise Reader (Upgrade);

                      New or Revised Critical Packages included: None

                       

                      ---------------

                       

                      And the one from 26.02.2017 contains:

                       

                      Patch Manager Server (xxxx) has synchronized 5 catalogs from Patch Manager Update..

                      • 4 new packages
                      • 2 revised packages
                      • 0 expired packages

                       

                      New or Revised Security Packages included: None

                      New or Revised Critical Packages included: None

                      ----------------

                       

                      What packages are new in the second mail?

                       

                      After all I checked the Flash Packages - they seem to be only classified as Security or Critical - so I will try the option to filter on Content.

                        • Re: Can Patchmanager send user defined Infomails?
                          kellytice

                          Ah, apologies.  I was basing that on the test mail i got back:

                               Patch Manager Update Services

                                    Patch Manager Server (PM-AUS-SSPM-01) has synchronized 9 catalogs from Patch Manager Update..

                              • 8 new packages
                              • 0 revised packages
                              • 0 expired packages

                           

                                    New or Revised Security Packages included: 8 including Flash ActiveX; Flash Plugin; Flash Plugin (Upgrade); Flash ActiveX (Upgrade);

                                    New or Revised Critical Packages included: None

                           

                          i (perhaps mistakenly) thought that those mails would typically list the products involved.   :\

                      • Re: Can Patchmanager send user defined Infomails?
                        frgpugs

                        I have commented to subscribe on the newest patch information thread here in the forum and when they update it I get an email notification and can see right there what they updated.  Closest thing I can find to what you want

                         

                        Here is the forum post

                        https://thwack.solarwinds.com/docs/DOC-167089#start=200

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