4 Replies Latest reply on Mar 15, 2017 12:22 PM by jeremymayfield

    Monthly Reports

    m_k

      Hi.

       

      I want to automatically generate a report each month for each tech group that will show ticket counts/request types for the previous month. I can create the report but it looks like I would need to go and change the report dates each month in order for the current month to be included on the scheduled report. Am I missing a setting somewhere?

       

      Thanks

        • Re: Monthly Reports
          jeremymayfield

          Well i have used it for years, and i can tell you I do not believe you are missing anything.   The date is the most frustrating thing about WHD reporting.  I have a lot of issues wanting it to look at the past month or current month and then you realize your dates are wrong.   It really bothers me that they have a really restricted reporting tool.

          • Re: Monthly Reports
            George S

            Thanks...

            Just recently installed WHD and was wondering this myself.... You saved me some time and effort