6 Replies Latest reply on Mar 21, 2017 4:17 PM by George S

    HELPDESK NOOB

    kwallace

      Hi All,

       

      Still new to the whole Web Helpdesk scenario and have set most of this up but I cant for the life of me work out how to access the console from a normal webpage on my computer. I did have this installed as a ISO VMWARE image but have had to move this onto a Windows 2008 R2 server as we are looking at Single-Sign On as well.

      Does anyone know how I do this. The Server DNS Name is auto filled with the name of the server it is on, but if I put that plus :8081 it doesn't work.

      I have also tried setting an IP address for this as well but cant seem to get this working.

       

      Can someone please help!!!

      I am a beginner at this so if a little extra information can be provided in any answers that would be much appreciated!!!

      Please respond.....

       

      Thanks