SolarWinds NPM 12
VMware ESXi 5.5.0, 3029944
I'm having an issue with monitoring my ESXi hardware through SolarWinds. CIM, snmpd and the firewall is configured on the server. When I do an SNMP test on the server it passes -- which lets me know that SNMP is configured properly on the server. However, when I try to monitor hardware through SolarWinds I don't see any hardware details about fan, temp, power supply, etc. Instead, I get this message: Hardware polling failed: Polling of chassis (CIM_Chassis class) failed. The operation has timed out http://www.solarwinds.com/NetPerfMon/SolarWinds/default.htm?context=SolarWinds&file=SAMESXHWTroubleshooting.htm
The polling method I'm using is 'SNMP and ICMP' with 'Poll for VMware' selected. I've rebooted the server and the problem still remains. I'm using the root account for ESXi.
I'm doing the polling directly and VCenter is not being used.