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Serial interfaces not fetching the report in solarwinds

Hi,

We are facing an issue with one of the interfaces (serial interface) is not showing any data in the reports. The below screenshot is from serial interface from the device. We are getting the report for other interfaces like Gigabit, etc. We get as 0 bps or 0% in the reports.

Serial Interfaces.jpg

What could be the reason, though the serial interface link is up and running fine, but still did not get the data in the charts as shown above?

Thanks,

Naren.