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Unable to install NetPath agent on Windows server

So I've tried this from the web UI frontend using admin level credentials... the installation sits and spins for hours without doing anything.  I cancelled the install and followed the directions here:
http://www.solarwinds.com/documentation/en/flarehelp/npm/content/core-deploying-the-agent-manually-sw443.htm

Deploy the agent manually to a Windows computer

It gets to a point where the install just hangs again.  What would cause this? Are there any error logs generated by the installer that may tell me what is going on?
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