3 Replies Latest reply on Feb 27, 2017 3:45 PM by rstein

    Get Smart Card Authentication failed in MiniRemote

    bryersm

      I have Dameware 7.5.6.1 32 bit running on 64bit Windows 7 and the remote clients are all 64bit Windows 7 machines.

       

      It seems when I login to some of our remote computers I get an Smart Card Authentication failed error:

       

      "System error: -2146435069, Remote Message: System Error: -2146435069. System message: the supplied handle was invalid."

      The corresponding Windows Application logs show: "System error 10014, event id 110."

       

      It seems to happen when I try to use the miniremote to remote into some computers, not all remote clients. It seems to happen after a sudden disconnect or reboot of the remote machine. It doesn't matter where I do it, so it not computer/profile specific. And I can get co-workers to login to the same remote system w/o issue, so it seems to be my issue.

       

      I can use dameware NT utilities to access all the tools for the respective computer but a soon as I try to use MiniRemote and try to login I get the error. I can use other remote desktop apps and windows RDP w/ smart card authentication w/o errors.

       

      I've tried uninstalling and reinstalling the program on my pc, the service and drivers on the remote PC w/ Dameware software. I've tried manually adding and removing the conents %windir%\dwrcs folder on the remote system w/o issue.

       

      Damware sees my smart card as a JavaCard #2 if that helps.