1 Reply Latest reply on Nov 13, 2018 2:44 AM by tk_lerche

    Remote computer freezes after few seconds


      We had a problem with Dameware but it is not reproducible. We connect to a computer via
      Dameware Mini Remote Control. Then the user accept the connection and we can
      see the monitor screen. After few seconds the computer freezes and the colleague
      can do nothing. Restarting the service via Remote Support is not solving the
      problem The only solution is to power of the computer via the power button
      and start it again. Problem occurs on Windows 10 and Windows 7.