We had a problem with Dameware but it is not reproducible. We connect to a computer via
Dameware Mini Remote Control. Then the user accept the connection and we can
see the monitor screen. After few seconds the computer freezes and the colleague
can do nothing. Restarting the service via Remote Support is not solving the
problem The only solution is to power of the computer via the power button
and start it again. Problem occurs on Windows 10 and Windows 7.