3 Replies Latest reply on Jan 2, 2018 9:28 AM by brandon.yoon

    NPM/SAM can't access Thwack for templates or pollers

    sotherls

      I have a strange one here. On an Orion NPM 12.0.1 server running SAM 6.3.0 NPM and SAM fail to communicate with Thwack to get content.

       

      I have checked the following:

      - Proxy settings under admin settings are configured to use the proxy and tests successful

      - From the server, I can hit both SolarWinds and Thwack from either IE or Chrome without an issue so that connection is go - not port related

      - Also, can't load pollers from Thwack.

      - Of note, NetPath fails as well when trying to monitor outside locations

       

      Ideas?