Hi guys,
Just wondering if anyone had come across this problem. We've had Solarwinds re-installed recently and everything has been working fine,until I came across this problem when attempting to create a new heat map. I've created a few before the re-install without any problems.
It starts to generate the map and then throws up the error ' There is no available engine to process the WirelessHeatMap generation'.
Screenshot below:
Any thoughts?
Thanks.
This literally got resolved yesterday, your timing is incredible 
I was informed that it was pretty uncommon and some of the support techs hadn't even seen it before. It was finally resolved by a developer who created a customised .DLL file for us. After replacing the existing .DLL file it resolved the issue. I think the DLL file modified the timeout thresholds along with some other things.
They did however look at similar case files and said a number of fixes tried with other people did seem to resolve their problem, which included: Windows updates, installing the latest hot fixes, re-installing the CoreInstaller and JobEngine.v2 plugins and re-installing Network Atlas. None of these things worked for us, but they may work for you if you haven't done them already.
If you're still getting issues I would log a support ticket with the team as it required several webex sessions, a load of diagnostic gathering and various other things which finally resolved the problem for us.
Hope this helps.
