3 Replies Latest reply on Jan 11, 2017 7:15 PM by typhoon87

    Change in shown dashboard results post 12.5 upgrade

    typhoon87

      We finally upgraded to 12.5 in production (YAY tech approvals through tech interface) but have noticed something odd in the dashboard. It appears there is no longer an option to filter the tickets by status widget by number of weeks it just shows all data since the beginning of time so the pie piece for closed is massive as its for over 7k tickets. I am amazed I missed this when it was on our test server.

       

      Is anyone else seeing this?

       

      If yes is there a way to re enable the number of weeks filter like in the old dashboard engine from 12.4 and prior?