0 Replies Latest reply on Jan 5, 2017 12:07 PM by rickbeare

    SolarWinds Agent 1.6 Hangs when uninstalling

    rickbeare

      I am having an issue with uninstalling a agent that is installed on a Domain Controller, sitting on a windows server 2008 R2, for what ever reason that I have not been able to figure out, the agent stopped communicating with NPM. I was also all of sudden having problems with the MKS console on this virtual machine in VMware 6.0, so I decided to uninstall and reinstall both the Solarwinds agent and the VM tools, The problem that I am having now is that the Solarwinds Agent will not uninstall, it gets about half way and then hangs, it does stop the service, and removes the service, in the end I have to hard stop the uninstall, and restart the server. When the server restarts its back including its service, again. If I try to uninstall it, it hangs. Is there another option to uninstalling the agent?