This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

EOC Map Converter

The remote SolarWinds servers have been added to EOC successfully.  I am having a difficult time importing the maps that were created for nodes on the remote SolarWinds servers into the EOC console.  I have been on the phone with SolarWinds tech support with no success.  Some of the troubleshooting solutions includes files/folders permission issues verification; checking the MapStudioFiles in the database for missing information; checking the EOCMapConverter logs on the EOC server to verify errors. 

I have assigned this task with an urgent time for completion.  Any additional assistance is greatly appreciated.

Thanks!!