I want to ask that like other Solarwinds software, has WHD also the License categories? if there are some categories than kindly explain that.
I find that in WHD, Solarwinds talking about number of technicians. So the number of technicians are also relate with WHD license or not.
Kindly explain this fully.
Web Helpdesk is licensed by database and the number of active techs. Not by number of end users, cpus or front end servers. The price levels are based on number of techs.