16 Replies Latest reply on Jan 11, 2017 10:21 AM by mbird

    Events not generating emails after upgrading to NPM 12.0.1

    tpineteng

      Hi all. I've looked at different threads regarding emails failing out of NPM in general, but the traditional fixes aren't working for me. I've verified the SMTP server, I've sent test emails, and I get emails fine from NCM (which I installed the same day I upgraded NPM) - and the alerts appear to be firing fine on the alerts page/events page, but we've traditionally gotten emails for these events. I'm just not sure where to look to specifically troubleshoot emails with one portion of NPM and not Orion in general. All of the alerts that were there before are still turned on, but anything that shows up specifically on the "events" page is not generating an email like it was before. I've looked multiple times and cannot figure out where this is breaking. Any suggestions? Thanks!