2 Replies Latest reply on May 15, 2017 9:03 AM by jxchappell

    NPM 12 showing an incorrect total memory on node details


      We've recently upgraded to NPM 12 (Orion Platform 2016.1.5300, NPM 12.0, QoE 2.1.0, IVIM 2.1.2, NetPath 1.0) I've noticed that in the node detail view that the total memory being recorded for my devices is incorrect i.e. a 2811 router with 256MB of RAM shows in the node detail view as having a total of 116MB of RAM. Another router of the same model shows a different total memory. Even devices I've added to NPM after the upgrade also show an incorrect memory total. This has an effect that if the actual memory usage of a device reaches the indicated memory amount then it fires an alert. Is this a bug? I don't recall this being a problem in previous versions.