5 Replies Latest reply on Dec 1, 2016 10:07 AM by billypilgrim

    Assigning to a particular Request type How do I change this?

    chaschu763

      Incoming Emails to my helpdesk email address keep auto assigning to a particular Request type How do I change this? No matter what I put in the subject they all come in auto assigned to my Email\Outlook Request type?