does anyone know if there are any other tables other than the tables in WHD? what about the ability to create a dashboard in Solarwinds Web Help Desk? There are so many reports, and I was looking to extract information from some of the reports to see an overview of open, resolved, closed, and maybe unresolved. then drill down to see departments and\or locations.
HELP!
I was able to accomplish this using some custom properties, and Power BI.
The challenge comes when trying to integrate it back into Solar-winds as part of the dashboard.
It follow the usual pivot rules.
Create the connection to your Orion Database and connect to:
It should learn the associations by NodeID if not , create the connections.
The map is from BING, and based on a list that I created with all the Lat/Long details provided.
In my operational version I add site contact, and other specifics to help in trouble shooting.
I am playing around with pulling the Group and or Node url's so i can launch directly to Orion from the Dashboard.
I hope this helps some one.
B1...
