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Web Help Desk (WHD)

Forum "Run Task" Action missing from Action Rules

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"Run Task" Action missing from Action Rules

icedz over 7 years ago

I am new to WHD; running 12.4.2. I am trying to create a simple new hire task. I create an action rule following this guide: Create an action rule to run a task - SolarWinds Worldwide, LLC. Help and Support

But I don't see "run task" as an option in the actions list; only the following:

Is this a bug?

Top Replies

icedz over 7 years ago +2

I didn't have any tasks marked as "Shared". Once I checked that, it works great.

0 icedz over 7 years ago

I didn't have any tasks marked as "Shared". Once I checked that, it works great.
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0 byrona over 6 years ago in reply to icedz

Thanks for sharing this, I was having this same issue and if I had not found your post I would have ended up calling support.
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