5 Replies Latest reply on Jan 3, 2017 3:01 PM by samy.tadros

    Alert Central AD Integration question


      Hi All,

      I recently installed Alert Central, I was trying to configure AD Integration but had no luck so far.

      My account and settings are correct and I do not get any errors, it just does not retrieve any groups or accounts from AD.

      I have checked the following:

      1. The account used is domain admin.

      2. DNS is correctly setup and the server can resolve the DC name on LDAP port 389


      Is there anything missing?

      Please note we are using Office 365 in cloud and there isn't any MS Exchange installed on AD (i.e. AD is not configured with MS Exchange attributes).


      Also our AD is Windows 2012 R2.


      I checked admin guide and forum and could not find if there is anything mandatory to get this to work.


      Please help