1 Reply Latest reply on Nov 9, 2016 11:33 AM by bkyle

    Ping recovery emails are not always sending

    albrown

      I have gotten multiple reports from our Stand-By team that they receive Emails for downed Ping monitors in the middle of the night and even though they recover within 5 minutes, they never receive an email letting them know that the monitor has recovered. That same email address (Alert) does occasionally receive recovered alerts, but it is sporadic. Is there anything I can check? I have ran the simulations and they make it seem like everything is fine. I added some attachments that may help in showing my settings.