1 Reply Latest reply on Nov 7, 2016 11:50 AM by cgaul656

    Child status 2 node is up alerting


      I have a txt / email alert setup that when a node or child of that node goes down, it will activate. However say the node is up but the child status is 2 (down), it will send out an email saying device is up and child is 2.


      Is it possible to get more information onto the email/text alert about which child object is down, say ip/port number/interface number and etc?


      Here is how I have the alert setup for text message-


      Error on ${N=SwisEntity;M=Caption}

      Device: ${N=SwisEntity;M=Caption}

      Status: ${N=SwisEntity;M=Status;F=Status}

      IP: ${N=SwisEntity;M=IP_Address}

      Child Status: ${N=SwisEntity;M=ChildStatus}

      AVG Response: ${N=SwisEntity;M=AvgResponseTime}

      Time: ${N=Alerting;M=AlertTriggerTime;F=DateTime}



      Only reason I have both Error on and Device, is that not all text apps are friendly when displaying subject portion.