5 Replies Latest reply on Nov 1, 2016 7:32 AM by desr

    Email Reminder Triggered From Custom Date Field


      We have a request type that has two custom date fields tied to it.  Is there a way to send out an email via an action rule or other method based off of those fields?


      For example, Field 1 = 12/1/2016 , Field 2 = 12/20/2016


      I want a reminder email sent out on 11/29/2016 and another email reminder sent out on 12/18/2016.  Essentially a reminder sent out 2 days prior to whatever custom date is filled into those two required fields.


      Make sense?