0 Replies Latest reply on Oct 13, 2016 10:09 AM by mark.dangelo

    "View Ticket" Button link in Gmail?

    mark.dangelo

      I have been in contact with support from a different company for one of their products, but I noticed that the emails that are sent through their HelpDesk system have a "View ticket" button link on them on Gmail.

      2016-10-13_9-56-45.png

      Is this currently possible with WHD or has it ever been talked about? Basically it is just a hyperlink to open up the ticket for that client.  Seems simple from afar but I am sure it is more complicated.

       

      Thanks!