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Security Event Manager (SEM)

Forum Unable to import signed certificate to LEM

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Unable to import signed certificate to LEM

rdborlain over 7 years ago

Hello,

Seeking for help i'm trying to import signed certificate to LEM but encountering below error. TIA.

Upon checking on the checklogs, this what I found.

0 jhynds over 7 years ago

Hi,
Is your LEM deployment currently under maintenance? If so, could you please raise a Tech Support ticket. It is likely the root login will be required to resolve the issue, so Tech Support is the best route.
Any problems let me know.
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0 jones.e over 7 years ago

This problem seems to be caused by the root CA in the certificate chain not being a trusted public root CA (GeoTrust, Entrust, etc.). Could you double-check your Root CA?
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