I have 13 Windows and Linux monitoring agents that have been stuck in "Update in progress" status since at least 9/30. I tried restarting the agent service on a Linux node and a Windows node, but the status did not change. I cannot find any log files that might tell me what the problem is, so I'd like to cancel the upgrade and have Solarwinds try again.
Any ideas on how to resolve the issue are welcome. I attached some screenshots from the Agent management screen better communicate the issue.
At the time that I noticed the issue, we were running on RC2 of NPM, SAM, NTA, And NCM. I upgraded to the GA release versions last night.
Version banner:
Orion Platform 2016.2.100, WPM 2.2.1, IPAM 4.3.2, SRM 6.3.0, VNQM 4.2.4, NCM 7.5.1, NPM 12.0.1, DPA 10.2.0, QoE 2.2.0, NTA 4.2.1, IVIM 2.1.2, SAM 6.3.0, NetPath 1.0.1 1999-2016 SolarWinds Worldwide, LLC. All Rights Reserved